Parcel Delivery Turns Into Hassle, Police Incident

It's the way of the world: When something goes missing, you've got to make a lot of phone calls and e-mails, then file a police report.

Door-to-door delivery, e-mail and automated phone systems make life easier and more efficient sometimes. At other times — when something goes wrong — a resolution takes days of time and effort, and in the end, there's a police report and more days of time and effort.

This "Theft Under $500" from  reports is interesting, if only because it's emblematic of the times — for better or worse.

Someone took a package that United Parcel Service had delivered to the front door of his home in the 300 block of Diane Court sometime around 2:21 p.m. June 1, Geneva police reports said.

The customer told police he received an e-mail at home saying the package had been delivered at 2:21 p.m., so he immediately went to the porch and could not locate the package. UPS advised him to contact the shipper, Westpall Toyota of Scion, FL, so he contacted Westpall by e-mail on June 1 and received a response on June 4 saying the company would contact UPS to start a trace.

One June 7, UPS told the man that the package was delivered safely on June 1, according to a GPS and statement from the driver, and advised the customer to file a police report and file more paperwork.

The contents of the missing package were valued at $231.36.


If you have information about this or any other crime in Geneva, please contact the Geneva Police Department at 630-232-4736.

JMZ June 20, 2012 at 02:41 PM
This was just a case of UPS delivering the package to the wrong address (same house number, wrong street). We were out of town at the time and found the package at our home when we returned last week. Upon our return, I dropped it off with a note at the owners home.


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