Door-to-door delivery, e-mail and automated phone systems make life easier and more efficient sometimes. At other times—when something goes wrong—it a resolution takes days of time and effort, and in the end, there's a police report and more days of time and effort.
This "Theft Under $500" from reports is interesting, if only because it's emblematic of the times—for better or worse.
Someone took a package that United Parcel Service had delivered to the front door of his home in the 300 block of Diane Court sometime around 2:21 p.m. June 1, Geneva police reports said.
The customer told police he received an e-mail at home saying the package had been delivered at 2:21 p.m., so he immediately went to the porch and could not locate the package. UPS advised him to contact the shipper, Westpall Toyota of Scion, FL, so he contacted Westpall by e-mail on June 1 and received a response on June 4 saying the company would contact UPS to start a trace.
One June 7, UPS told the man that the package was delivered safely on June 1, according to a GPS and statement from the driver, and advised the customer to file a police report and file more paperwork.
The contents of the missing package were valued at $231.36.
If you have information about this or any other crime in Geneva, please contact the Geneva Police Department at 630-232-4736.